We REFUSE To Recommend More Than You Need

Dec 9, 2024glass-101

Bob Needed ONLY A Glass Replacement And
Other Companies PUSHED Him To Buy More

Fortunately, GoGlass REFUSES
To Treat You That Way

Bob had a glass replacement issue in the Delmarva area that he needed to solve. His biggest problem, however, was finding the right glass replacement company. It took some time, but after finding GoGlass, Bob could receive the needed services and had his window repaired by a reliable company he now trusts.

“I will definitely use GoGlass again.”

At GoGlass, we offer dependable glass replacement services across Delmarva. And that includes recommendations for what you need, not just persistent upselling.

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Choosing The RIGHT Glass Replacement Contractor

When you have a problem, you typically seek a specific solution. And especially with a problem involving your home, you’re not looking to be sold more than you need.

This was what Bob was running into. He needed a window in his home replaced, so he started making calls. And company after company either didn’t want to help him or tried to sell him an entire window replacement instead of just replacing the glass.

That’s not what Bob was searching for.

“I had a window that needed to be replaced. Every place I called did not want to do the job or wanted to remove the entire window frame and all.”

He continued his search until he found GoGlass. Then, we met with him for a consultation and an estimate.

Honest Inspections And Precise Estimates

When we arrived and inspected his window, we determined that he didn’t need a complete window replacement, as Bob already knew. The difference is that we wouldn’t try to sell him one.

We took measurements and ordered the window. We gave Bob a recommendation for what he needed.

Did he have all of the options he could have wanted?

Sure.

Bob could have his entire window, frame, and all else replaced. But that’s not what he wanted, and we didn’t attempt to force it upon him.

“Go Glass came to my house, measured the window, and ordered it quickly.”

At GoGlass, what you need is what you’ll get. The option will always be yours to choose what you want done and how much. Our recommendations and estimates are fair, honest, and accurate.

Outstanding Communication And Responsiveness

We reached out to Bob when his window came in. He was surprised at how quickly it had arrived. Not only that, but we were also available to install it that very same day.

So we did.

“The window came in faster than expected, and they immediately called me. An installer was at my house within an hour.”

We don’t waste your time. We keep in contact and keep you up-to-date. When the windows you ordered are ready to be installed, we’ll call to schedule you as soon as possible.

Exceptional Service

Bob’s glass replacement went wonderfully. He noticed the meticulous effort and exemplary skill of our technician. After completing the glass replacement, Bob was pleased with his experience with GoGlass.

“The technician worked great and left the house better than when he arrived.”

From outstanding customer service to excellent craftsmanship, we offer you top-tier glass services. In addition, at GoGlass, our dependable inspections and recommendations are part of who we are. It’s an extension of our core values.

There’s a reason our core values are:

  • Accountability
  • Integrity
  • Respect
  • Service
  • Trust

We treat each and every customer with the respect that they deserve. That’s what leads to the trust we’ve built in our community, and it’s what you’ll love about us as well.

So, if you need glass replacement services in the Delmarva area and want a reliable glass contractor, contact GoGlass to schedule a consultation.

FAQ - Year-Round Window and Door Care

Why is seasonal home glass care important?

Seasonal home glass care helps protect windows and doors from temperature changes, moisture, and everyday wear. Regular inspections and maintenance help stop seal failure, drafts, and condensation. They also prevent costly repairs. This work improves energy efficiency and comfort all year long.

How often should windows and doors be inspected?

Windows and doors should be inspected at least twice a year, ideally in spring and fall. Seasonal inspections allow homeowners to identify cracked glass, failing seals, damaged weatherstripping, and operational issues before extreme weather causes further damage.

What are signs that window glass needs repair or replacement?

Common signs include fogging between panes, visible cracks or chips, drafts, increased energy bills, and difficulty opening or closing windows or doors. These issues often indicate seal failure or structural damage that requires professional window glass repair or replacement.

How do energy-efficient windows help during summer and winter?

Energy-efficient windows and doors regulate indoor temperatures by reducing heat transfer. In summer, they block UV rays and heat gain; in winter, they help retain warmth. This improves comfort, protects interiors, and lowers heating and cooling costs year-round.

When should I call a professional glass company instead of DIY fixes?

Professional service is recommended when dealing with cracked glass, fogged insulated units, misaligned doors, storm damage, or persistent drafts. Experts ensure proper measurements, safe installation, and long-lasting performance that DIY repairs can’t guarantee.

Year-Round Support From GoGlass

Your home’s glass deserves the same care and attention as any major home feature. With routine seasonal maintenance and expert support when needed, you can enjoy greater comfort, clarity, and peace of mind.

Whether you need repairs, replacements, or upgrades, GoGlass is here to help with reliable service, premium products, and experienced technicians dedicated to protecting your home. 

Visit Go-Glass.com, with six convenient locations throughout the Delmarva region with locations in Lewes and Seaford in Delaware; Berlin, Easton and Salisbury in Maryland; and Accomac in Virginia. Proudly serves homeowners, business owners, and drivers with top-quality residential, commercial, and automotive glass solutions. GoGlass is your go-to partner for all things glass. 

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