INTEGRITY ALWAYS
WE are open, honest, and direct with our people
DO: let them know your expectations
DO: tell them when they’re not meeting your expectations; what they are doing wrong; and that you expect them to fix the problem
DON’T: avoid conflict with an under-performing individual by sending them to another location or work area
POWERED BY PEOPLE WE
respect the dignity of each individual and value the diversity they bring
DO: Treat others with the same respect that you want to be shown
DO: Help your co-workers when needed
WE consider learning, developing, and growing requirements to succeed at GoGlass
DO: Reach out for training classes and professional development opportunities that increase your skills, your knowledge, and therefore, your value, maintaining all applicable certifications
DON’T: Expect a promotion without earning it
WE value a “can do” attitude
DO: Everything you can to help solve a problem
DON’T: Give up on a problem until you’ve tried everything
INDIVIDUAL RESPONSIBILITY
WE are individually accountable for our decisions and our actions
DO: Admit when you make a mistake, and try not to make the same mistake again
DON’T: Blame others for your mistakes
WE expect people to take ownership of their jobs
DO: Show up to work on time, ready to go, taking action
DON’T: Wait for someone to tell you what to do
