We REFUSE To Use Subcontractors

Nov 22, 2024glass-101

Subcontractors Are SUBPAR

Our Glass Technicians Are Full
Time And Fully Trained


Hiring a contractor for glass or window replacement services in the Delmarva area can already be challenging. Finding the right company that you can trust to do what you need them to do within your budget and timeframe can feel like pulling teeth.

And what can make that worse?

Let’s say you find the right contractor, and you hire them. Then, they hire someone else to do the job you hired them to do.

It’s different from what you were expecting or what you wanted.

And a way to prevent that scenario from becoming a reality is to hire a company like GoGlass.

We don’t use subcontractors.

At GoGlass, we offer dependable glass replacement services in the Delmarva area. And our incredible technicians all work for us as full-time employees.


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We Don’t Hire Subcontractors

We don’t hire subcontractors. It’s as simple as that. When you hire GoGlass, whether it’s to install a shower door or replace your windshield, you’re HIRING GoGlass.

Not some guys down the street.

Not some third party.

And not whoever the company you hired can find to do the job the cheapest.

Many negatives come with subcontractors, including:

  • Safety Concerns
  • Less-Skilled Labor
  • Scheduling Delays & More

Choosing a company that hires its own staff prevents many of the issues that come with subcontractors.

And when you hire GoGlass, you’re getting full-time technicians trained, focused, and prepared to provide you with the glass replacement services you hired us for.


We Take FULL Responsibility

If you hire a contractor that uses subcontractors, then you’re taking a risk. And one of those risks involves the chance that something goes wrong.

No one is perfect, not even us. But if there’s a mistake made when you hire GoGlass, then the mistake is ours.

We own it, and we fix it.

But if a company uses subcontractors and there’s an issue with the project, it could get worse quickly. Some subcontractors aren’t in the business of taking responsibility for their work. And that means you could end up with two parties pointing fingers at each other while you and your home suffer the consequences.

At GoGlass, we would NEVER put you in that position. We take FULL responsibility for any services we provide for you. Whether it’s a glass railing installation or windshield recalibration, we stand behind our work.


The Importance Of Training

Another critical difference between using subcontractors and hiring full-time technicians is the training.

With subcontractors, you get what you get. A company might not hire the same ones consistently or know little about their background, experience, or skills. This can lead to lower-quality work or worse.

However, with full-time employees like we have at GoGlass, our technicians are trained for the jobs they’re doing.

In addition, our technicians are becoming more specialized. They’re training to become more proficient at specific types of projects. If you hire us to replace your shower door, you’ll get a team that focuses on replacing shower doors. The same specialization applies if it’s a window replacement or a patio door replacement.

All of this is to improve the results we provide to our customers throughout the Delmarva area. The training of the technicians working in your home shouldn’t be overlooked.

It’s crucial to your glass replacement project’s success.


A Strong Focus On Customer Service

Last but not least, subcontractors might not be too worried about how they treat you.

If they aren’t concerned with your results because they don’t have to stand behind their work, then how they treat you and your home isn’t going to be high on their list of concerns either.

At GoGlass, our technicians care about their work and take pride in it. They also care about treating you and your home with respect, professionalism, and courtesy.

It’s part of who we are.

Our core values lead us. Using subcontractors doesn’t align with how we operate our business. And we believe that is to our benefit and yours.

So, if you need glass replacement services in the Delmarva area and want a company that doesn’t use subcontractors, contact GoGlass to schedule an estimate.

FAQ - Year-Round Window and Door Care

Why is seasonal home glass care important?

Seasonal home glass care helps protect windows and doors from temperature changes, moisture, and everyday wear. Regular inspections and maintenance help stop seal failure, drafts, and condensation. They also prevent costly repairs. This work improves energy efficiency and comfort all year long.

How often should windows and doors be inspected?

Windows and doors should be inspected at least twice a year, ideally in spring and fall. Seasonal inspections allow homeowners to identify cracked glass, failing seals, damaged weatherstripping, and operational issues before extreme weather causes further damage.

What are signs that window glass needs repair or replacement?

Common signs include fogging between panes, visible cracks or chips, drafts, increased energy bills, and difficulty opening or closing windows or doors. These issues often indicate seal failure or structural damage that requires professional window glass repair or replacement.

How do energy-efficient windows help during summer and winter?

Energy-efficient windows and doors regulate indoor temperatures by reducing heat transfer. In summer, they block UV rays and heat gain; in winter, they help retain warmth. This improves comfort, protects interiors, and lowers heating and cooling costs year-round.

When should I call a professional glass company instead of DIY fixes?

Professional service is recommended when dealing with cracked glass, fogged insulated units, misaligned doors, storm damage, or persistent drafts. Experts ensure proper measurements, safe installation, and long-lasting performance that DIY repairs can’t guarantee.

Year-Round Support From GoGlass

Your home’s glass deserves the same care and attention as any major home feature. With routine seasonal maintenance and expert support when needed, you can enjoy greater comfort, clarity, and peace of mind.

Whether you need repairs, replacements, or upgrades, GoGlass is here to help with reliable service, premium products, and experienced technicians dedicated to protecting your home. 

Visit Go-Glass.com, with six convenient locations throughout the Delmarva region with locations in Lewes and Seaford in Delaware; Berlin, Easton and Salisbury in Maryland; and Accomac in Virginia. Proudly serves homeowners, business owners, and drivers with top-quality residential, commercial, and automotive glass solutions. GoGlass is your go-to partner for all things glass.